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June 5, 2024

Kuva Customer Portal: Browser Configuration to Enable Portal Access (AN-KS-002 Revision A)

Kuva Customer Portal: Browser Configuration to Enable Portal Access (AN-KS-002 Revision A)
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April 5, 2024

Kuva GCI360: Replacing Cellular Communications with Ethernet (AN-KS-001 Revision A)

Kuva GCI360: Replacing Cellular Communications with Ethernet (AN-KS-001 Revision A)
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Kuva general introduction
The Kuva camera uses a proprietary shortwave IR sensor to make methane and adjacent VOC's visible in the environment. This allows operators who pursue ESG excellence the ability to find and fix leaks quickly. Kuva provides correlation between operational SCADA data and time stamped images with pinpoint accuracy. We believe you have to see it to solve it!
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Kuva technical introduction
Informational video detailing the technical info of the Kuva Camera
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May 27, 2024
Kuva Camera Stand Assembly Tutorial
Informational video detailing assembly of the Kuva Camera Stand
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February 27, 2023
Unboxing the Kuva Camera
Informational video detailing unboxing of the Kuva camera system.
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February 27, 2023
Installing the Kuva Camera Tower Base
Informational video detailing installation of the tower base.
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February 27, 2023
Assembling the Kuva Camera Tower
Informational video detailing assembly of the camera tower.
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February 27, 2023
Preparing the Kuva Camera
Informational video detailing preparation of the Kuva Camera.
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February 27, 2023
Setting Up the Kuva Camera Using the Kuva App
Informational video detailing setup of the Kuva camera in the Kuva app.
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February 27, 2023
Using the Kuva Local Diagnostic Tool
Informational video detailing use of the Kuva Local Diagnostic Tool.
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July 18, 2023
Kuva Systems Camera and Tower User Manual
Kuva System's complete user manual
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April 5, 2024
Hardware Warranty
In the case of failure of the Kuva Hardware to function substantially in  accordance with this Agreement during the first twelve (12) months of  operation following installation (the “Warranty Period”), Kuva will ship  a replacement of the affected Hardware component after Reseller’s or  Customer’s notification to Kuva of the product failure, to Reseller’s or  Customer’s site as requested, at no charge (other than applicable  shipping charges) unless such failure is due to Reseller’s or Customer’s  negligence or willful misconduct, lack of communication or power (in  case of camera), or a force majeure event. If a replacement product or  component of the Kuva Hardware is required, once the Kuva replacement  hardware has been received, Kuva trained and certified personnel shall  remove the affected hardware from the mounting structure and must ship  it to Kuva using the replacement hardware packaging, within two (2)  weeks. With respect to Kuva towers, Kuva may, in its reasonable  discretion, require return of allegedly defective component(s) before  shipping replacement component(s). If the Kuva Hardware fails to  function substantially in accordance with this Agreement after the  expiration of the Warranty Period, Kuva will repair such Hardware, or,  if necessary, send a replacement, for a fee, subject to Customer’s prior  approval. Customer is responsible for all shipping costs, inbound and  outbound.
Software and Platform Warranty
Kuva represents and warrants to Customer that the Kuva Platform will be  suitable for the purpose and use for which it is ordinarily employed and  conform to any specifications or documentation set forth in this  Agreement. Kuva will use commercially reasonable efforts to make the  Kuva Platform accessible to Customers twenty-four (24) hours a day,  seven (7) days a week. Kuva represents and warrants that to the extent  Kuva personnel perform reviews of Customer data, such personnel will  possess appropriate skill and qualifications to perform such reviews and  will be bound by written confidentiality/non-disclosure provisions. The  Platform may be inaccessible or inoperable for various reasons,  including without limitation causes beyond the reasonable control of  Kuva, including interruption or failure of telecommunication networks  (which may include cellular networks or customer-owned networks) or  third-party cloud services (“Downtime”). Kuva shall use commercially  reasonable efforts to provide advance notice in the event of any  scheduled Downtime.
Warranty Disclaimer
SUBJECT TO THE FOREGOING WARRANTIES IN THIS SECTION, ALL COMPONENTS OF  THE KUVA OFFERING ARE SOLD OR LICENSED AS IS AND KUVA HEREBY DISCLAIMS  ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR ARISING BY  CUSTOM, TRADE USAGE, OR COURSE OF DEALING, INCLUDING WITHOUT LIMITATION  ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR  PURPOSE. NEITHER THE KUVA OFFERING NOR ANY COMPONENTS THEREOF ARE  DESIGNED TO BE, OR SHOULD BE USED AS, A GAS SAFETY SYSTEM. Kuva shall  have no liability for, and Reseller and/or Customer are solely  responsible for, installation of the Kuva Offering in compliance with  all applicable laws. Kuva shall have no liability for malfunctions  resulting from or caused by (a) alterations or modifications to the Kuva  Offering by anyone other than Kuva; (b) misuse or neglect of the Kuva  Offering by Reseller or Customer; (c) the combination or use of the Kuva  Offering with hardware or software not supported by Kuva to the extent  that the Kuva Offering is not a direct cause of the malfunction(s); or  (d) the failure by a Customer to timely accept updates available from  and provided by Kuva.

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